Firstly when creating an account, and you get to the "County" it is actually asking for a State or Province.
- Fill out all the information in the Registration form until you get to the COUNTY field, skip that, and "Select the country" first from the drop down list first, and then type in the State or Province in the COUNTY field as a full name not an abbreviation, if you don't get a drop down list after you select your country.
- If selecting the country first gives you a drop down list for the state or province in the COUNTY field, the registration will go as normal.
- We are getting back reports that some browsers don't act the same at this stage, and the drop down list is missing for the COUNTY.
- Fill in your password and click continue.
- It may ask you for a County(State or Province) at this point, but the pull down list should now be there, so no typing will be needed now, just select from the drop down list.
- Retype your password as well and click the Continue button bottom right.
Everything should be normal from here on to check out.
Sorry for this inconvienience, we are working with the software developer and hope to have a resolution on this issue soon.
Thank you,
Your Serving Audio Team






